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Return Policy

At NeonSynapse, we aim to ensure that you are fully satisfied with our services. If for any reason you are not completely satisfied with your purchase, please refer to our return policy outlined below.
Eligibility for Returns
• Return requests must be submitted within [X] days from the date of purchase.
• The service or product must be unused and in its original condition.
• Certain services may not be eligible for a refund, depending on the nature of the work completed.
How to Request a Return
• Contact Us – To initiate a return request, please reach out to our support team at [email protected] or call +27 12 345 6782.
• Provide Details – In your request, include your order details and the reason for the return.
• Processing – Our team will review your request and guide you on the next steps.
Refunds & Processing Time
• Approved refunds will be processed within [X] business days to the original payment method.
• If applicable, service fees or processing charges may be deducted.
For any further inquiries, please contact us at [email protected] or visit us at Church Street 321, Pretoria, South Africa, 0002. We are happy to assist you!